Garage Door Keypad Not Working?

Garage door opener keypads are great time savers, allowing you to provide temporary access codes or even to slip into your home after locking yourself outside. Unfortunately, like everything else, they can occasionally have technical issues.

Introduction

Garage door opener keypads are great time savers, allowing you to provide temporary access codes or even to slip into your home after locking yourself outside. Unfortunately, like everything else, they can occasionally have technical issues.

I was recently asked to take a look at an old, disused keypad to see if it could be salvaged. I've captured my troubleshooting process from initial inspection to identifying the issue. I've also tried to show some of the steps involved with newer models, as well as options for replacing a garage door opener.

A Note on Technology

Garage door openers have been around for decades, and have gone through many generations of technology. The troubleshooting steps for an opener that can be voice controlled with Alexa or an app are worlds apart from a wired unit from the 90s. The steps highlighted here are largely universal, but keep in mind that your specific model of keypad will have some variation.

When To Call a Pro

Wall-mounted wired and wireless openers run on low voltage, but the opener itself runs on 110-volt service. Consult a pro before working on the opener itself. And, while low-voltage wiring is low-risk, some DIYers don't enjoy working with electronics. If that's you, you may draw the line after the first few steps.

Tools Required

Materials Required

  • Batteries (typically 9-volt or AA)
  • Paper towels or rags

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